Hi, I’m Hugh Platt.

I’m a Customer Experience Manager. I design, create, and optimise customer journeys and digital products. Imagine a Venn diagram of data analytics, content strategy, and user experience design. I’m right at the middle of that.

In the past I’ve written for Vice, Kerrang!, Metal Hammer, Clash, Terrorizer, and a whole bunch of other national and international publications. I used to co-run Thrash Hits, which at one point was the UK’s leading independent metal blog.

I am experienced in email marketing, analytics-led content strategy, online advertising and social media marketing.

I have experience recording, edit and producing podcasts and video content.

If you want to get in contact, drop me an email.